Positive learning

Leadership Development Training

We provide team leader solutions in Africa.

We provide consulting services and leadership development training in Africa.

Tula training helps improve operational efficiency and we measure the impact of our leadership learning activities against your company goals. Our field of expertise is in the area of Operations Management for the BPO sector. We offer structured training over a 10 week course. So far more than 65 000 Team Leaders have participated in this program across the globe.

The challenge

- Not enough leadership in a high demanding environment
- Tight budgets and flat structures
- Lack of skill in the workplace

The solution offered

- Increase your teams' leadership skills
- Nurture future leaders and retain your good people

The offering and its results

- 10 week program that has shown trusted results
- Team leaders with improved confidence, more professionalism and effectivity
- Overall organisational improvement and efficiency

INTERESTED for yourself?

Transform your career with our accredited team leader management course. Download our course syllabus to see what you'll learn.

INTERESTED FOR YOUR TEAm?

Invest in your company's future and empower your Team Leaders with the skills they need. Request a demo of our management training course. This will entail a quick meeting via a call to discuss your needs.

Metrics Driven Solutions

"If you can't measure it NOW, you can't improve it NOW"

“If you can’t measure it, you can’t improve it.” While this statement is powerful, somehow, its author missed out the urgency factor that characterises operational efficiencies-focused real-time businesses such as call centres. The statement could therefore be aptly modified to- “If you can’t measure it Now, you can’t improve it Now.”

Our Clients

Don’t just take our word for it

5/5
Not only does this program unleash the individuals leadership potential, it is also works towards achieving your organisational goals by allowing employees to take control and influence the Botton-line through individual and group work.
Ian Ohlson
Lufthansa in Touch Site Lead
5/5
As we continue to grow our teams and to solidify our presence in the industry, the TULA program played a huge role in not just helping the participants understand the importance of building winning teams, but how to build them as well. I can see a program like TULA becoming integral to growth in this industry in any geography.
Pratap Rao
EXL Service Country Head
5/5
We see such a positive shift in team and individual performance, purely because the learnings imparted during the leadership programme speak to the cornerstones that make up a successful contact centre and in turn our people are able to positively influence the customer value proposition
Jacques Loubser
Capfin Business Operations Manager
Scroll to Top