TULA offers a range of expertise

Recruiting Consulting

We improve operational efficiency. 

Tula helps improve operational efficiency through our channels of training, recruitment and consulting.

Tula helps improve operational efficiency through our channels of training, recruitment and consulting.  Aligning with your strategic objectives with a partnership approach, we measure the impact of our support through results delivered.

Our expertise is derived from combined multiple decades across various sectors and workstreams.


Invest in your company's future and empower your Team Leaders with the skills they need. Request a demo of our management training course. This will entail a quick meeting via a call to discuss your needs.

Metrics Driven Solutions

"If you can't measure it NOW, you can't improve it NOW"

“If you can’t measure it, you can’t improve it.” While this statement is powerful, somehow, its author missed out the urgency factor that characterises operational efficiencies-focused real-time businesses such as call centres. The statement could therefore be aptly modified to- “If you can’t measure it Now, you can’t improve it Now.”

Our Clients

Don’t just take our word for it

Not only does this program unleash the individuals leadership potential, it is also works towards achieving your organisational goals by allowing employees to take control and influence the Botton-line through individual and group work.
Ian Ohlson
Lufthansa in Touch Site Lead
As we continue to grow our teams and to solidify our presence in the industry, the TULA program played a huge role in not just helping the participants understand the importance of building winning teams, but how to build them as well. I can see a program like TULA becoming integral to growth in this industry in any geography.
Pratap Rao
EXL Service Country Head
We see such a positive shift in team and individual performance, purely because the learnings imparted during the leadership programme speak to the cornerstones that make up a successful contact centre and in turn our people are able to positively influence the customer value proposition
Jacques Loubser
Capfin Business Operations Manager
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